
Empowering Businesses to Thrive with Tailored Expertise
Unlock your business's potential with customised solutions and dedicated Business Empowerment Collaborators. Each team member is an expert in their field, and we handpick the right collaborator(s) for your specific tasks and goals. Let us streamline your operations and bring your vision to life—contact us today

About Online Virtual Help
At Online Virtual Help, we’re passionate about empowering business owners with tailored collaboration and expert support. What started as a personal mission to help businesses tackle their day-to-day challenges has grown into a thriving team of Business Empowerment Collaborators, ready to help you achieve your goals with precision and care.
Our approach is simple: we match your business with the right expertise to save you time, streamline operations, and bring your vision to life. After your strategy call, we’ll hand-pick the ideal Business Empowerment Collaborator(s) for your unique needs, ensuring a seamless and customised experience every step of the way. Whether you need support with administration, project management, or automation, we’ve got you covered.
We’re driven by the belief that every business deserves the right support to thrive. From startups to million-dollar enterprises, we’re here to help you reclaim your time, achieve your vision, and enjoy the journey of growing your business.
Ready to transform your business? Let us take the load off so you can focus on what you do best. Contact us today and take the first step toward a smarter, more supported way of working.

Meet Schantelle: Founder & Director of Operations
Welcome to Online Virtual Help
I’m Schantelle, the Founder and Director of Operations at Online Virtual Help. In 2023, I launched this business with a clear mission: to empower business owners to achieve their vision by providing tailored support and a dedicated team of Business Empowerment Collaborators.
Starting Online Virtual Help allowed me to combine my passion for helping businesses succeed with the flexibility to spend quality time with my two children. I aim to create impactful, tailored solutions that help business owners reclaim their time and focus on what matters most in their business.
From the very beginning of my career, I’ve been driven by a passion for excellence and dedication to my roles. Whether it was mastering every aspect of business operations or excelling in leadership positions, I’ve always approached my work with an unwavering commitment to results.
One of the proudest moments of my professional journey was selling 43 cars in a single month—an achievement that highlighted the power of strategy and determination. This experience, along with years of retail and sales management, has equipped me with the skills and knowledge to support business owners in achieving their goals.
As the Founder and Director, I am our clients' first point of contact. During your strategy call, I take the time to deeply understand your business needs and ensure we match you with the right Business Empowerment Collaborator(s).
Whether you require support in a single area or need a combination of services, I oversee our team’s efforts and ensure a seamless experience for you. Each solution we provide is customised to suit your unique business needs, and our team works collaboratively to deliver results that align with your goals.
I’m passionate about creating opportunities for others—whether that’s giving my team the flexibility to enjoy a balanced lifestyle or supporting business owners in reclaiming their time and focusing on growth.
At Online Virtual Help, our mission is to empower businesses through tailored collaboration. We believe in building partnerships that not only support your day-to-day operations but also contribute to your long-term success.
When I’m not working, I enjoy spending time outdoors with my husband and two children. Whether it’s camping, heading to the park, or simply exploring nature, these moments are my recharge.
At home, I love experimenting with new recipes and creating delicious meals for my family. And when it’s time to unwind, you might find me relaxing with a sneaky drink in hand, reflecting on the joys of life and work.
I’m here to ensure that your business has the right support to thrive. Whether you’re looking to reclaim your time, focus on growth, or achieve a new level of success, Online Virtual Help is your trusted partner.
Photo: Myself, Schantelle, with my husband, Blake.
Services
Welcome to Your One-Stop Business Solution
At Online Virtual Help, we empower Australian business owners with tailored, expert support to help you reclaim your time and achieve your goals. Our team of Business Empowerment Collaborators delivers comprehensive solutions, becoming a seamless extension of your business. We’re your trusted partner in streamlining operations, reducing stress, and driving growth.
From one-off projects to ongoing support, we’re here to make Online Virtual Help your one-stop business solution
Customised Services for Every Business
Our flexible packages suit businesses of all sizes—from start-ups to established enterprises. Whether you need help with a specific project or ongoing support, our expert team has you covered.
-
One-Off Projects: Customised quotes are provided after your strategy call.
-
Monthly Packages: Starting from $425 (including GST).
-
3-Month Prepaid Packages: Starting from $450 for 5 hours (including GST).
-
Hourly Rates: Starting from $95/hour (including GST).
Each package is tailored to your business, ensuring you only pay for what you truly need. Prices vary depending on the scope and complexity of the work.
Why Choose Online Virtual Help?
✅ Experts in Our Field Our team of Business Empowerment Collaborators brings expert-level skills across a variety of areas, including admin support, automation, social media management, project coordination, website builds, CRM setups, copywriting, accounting support, and more. We deliver high-quality results—quickly and efficiently.
✅ Minimal Training Required No need to worry about lengthy onboarding. We step into your business and hit the ground running with minimal hand-holding. You won’t have to micromanage or worry about whether tasks are being done right—we’ve got it covered.
✅ One-Stop Solution From admin tasks to social media, automation setups, website updates, accounting support, CRM integrations, and copywriting, we provide everything you need in one place. No more juggling multiple providers. We’re your one-stop team for all things outsourcing and business support.
✅ Tailored Support We know that every business is different, which is why we take the time to understand your unique goals and needs. Our support is customised to fit seamlessly into your business, helping you achieve the results you’re looking for.
✅ Australian-Based Team We’re proudly Australian, supporting local businesses across various industries. Our knowledge of the Australian market ensures we’re delivering solutions that are relevant and effective for your business.
✅ Seamless Integration We don’t just work for your business—we work within it. Our team becomes an extension of your team, fitting into your workflow with ease and ensuring everything runs smoothly.
✅ Results-Driven We focus on outcomes that matter—helping you free up time, reduce stress, and focus on growth. Our goal is to help you achieve your vision while ensuring the backend of your business runs efficiently and effectively.
Let us handle the details so you can focus on growing your business. Ready to get started? Book your strategy call today and discover how Online Virtual Help can empower your business to thrive!
Ready to Elevate Your Business?
Don’t let time, tasks, or overwhelm hold you back. Book a strategy call today, and let us match you with a dedicated Business Empowerment Collaborator. Our one-stop-shop approach ensures seamless, tailored solutions to meet your unique needs and help you focus on growing your business.
Testimonials
Discover how our tailored solutions have transformed businesses and helped them achieve their goals.
Join Our Team
Join Our Team
Are you passionate about empowering businesses through expert support and innovative solutions? At Online Virtual Help, we’re more than a team—we’re Business Empowerment Collaborators, dedicated to helping businesses thrive.
Why Join Us?
Collaborative Environment: Work alongside a supportive and dedicated team.
Opportunities to Grow: Develop both personally and professionally with exciting projects.
Impactful Work: Play a vital role in empowering businesses to achieve their goals.
Our Expectations
Client Availability: Be available to work directly with clients during business hours.
Professionalism: Deliver high-quality work that aligns with our standards and values.
Communication: Maintain clear and open communication with clients and our team
Commitment: Dedication to meeting deadlines and adapting to client needs.
How to Apply
Interested in joining us? Let’s connect! Please email us at hello@onlinevirtualhelp.com.au with the following:
Your resume or portfolio highlighting your expertise.
A brief introduction about yourself and your specialised skills.
Contact Us
Address
Townsville
Phone
0403 519 118ABN
63857900652
Operating Hours
Business Hours
Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
While we strive to be available during office hours, there may be times when immediate responses are not possible due to other commitments. Occasionally, you may receive a reply from us outside of business hours; however, we do not expect you to respond until it suits your schedule. Rest assured, all enquiries, including client requests, will be addressed within 24 hours during business days. We value your time and respect your boundaries.